FAQs – Comme des Garçons Canada
1. What products do you offer?
We offer a curated selection of Comme des Garçons apparel, footwear, and accessories, including hoodies, t-shirts, cardigans, sneakers, and limited-edition collections.
2. How long does shipping take?
Orders are processed within 1–3 business days.
- Canada: 3–7 business days
- International: 7–14 business days
Delivery times may vary depending on location and carrier delays.
3. How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery status.
4. What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, unworn, and in original packaging with tags attached. Please review our Refund Policy for full details.
5. Do you offer exchanges?
Yes, exchanges are available for defective or damaged items. Please contact our support team before sending your item back.
6. What payment methods do you accept?
We accept major credit and debit cards, including Visa, MasterCard, and American Express. All transactions are securely processed.
7. Do you ship internationally?
Yes, we ship to selected countries. International customers are responsible for any customs duties or taxes.
8. How can I contact customer support?
Comme des Garçons Canada
819 Queen St W, Toronto, ON M6J 1G1, Canada
Email: [email protected]
Phone: +(064) 332-1233
Business Hours: Mon – Fri, 09:00 AM – 06:00 PM
Our team is happy to assist you during business hours.