At Comme des Garçons Canada, we are committed to providing premium quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, we are here to help with a simple and transparent refund process.

Eligibility for Returns

Customers may request a return within 14 days of receiving their order. Items must be:

  • Unworn, unused, and in original condition
  • Returned with original tags and packaging
  • Accompanied by proof of purchase

Products that show signs of wear, damage, or alteration are not eligible for refunds.

Non-Refundable Items

  • Final sale or clearance items
  • Gift cards
  • Items marked as non-returnable

Refund Process

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original method of payment within 5–10 business days.

Shipping charges are non-refundable unless the item received was defective or incorrect.

Contact Information

Comme des Garçons Canada
819 Queen St W, Toronto, ON M6J 1G1, Canada
Email: [email protected]
Phone: +(064) 332-1233
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM