At Comme des Garçons Canada, we aim to deliver your order quickly, safely, and efficiently. Please review our shipping policy below for full details regarding processing times, delivery estimates, and shipping charges.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Time

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Estimated delivery times:

  • Canada: 3–7 business days
  • International: 7–14 business days

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

International Shipping

We offer international shipping to selected countries. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Delays & Lost Packages

While we work with reliable carriers, we are not responsible for delays caused by shipping companies, weather conditions, or incorrect address details provided by the customer. If your package is lost or significantly delayed, please contact our support team for assistance.

Contact Information

Comme des Garçons Canada
819 Queen St W, Toronto, ON M6J 1G1, Canada
Email: [email protected]
Phone: +(064) 332-1233
Business Hours: Mon – Fri, 09:00 AM – 06:00 PM

For any shipping-related inquiries, feel free to reach out to our customer support team. We are here to help.